People Matters Hyderabad GCC Talent Summit 2026

Next-Generation GCCs: Building A Resilient Talent Model Powering A New Era

Community Connect: Brewing Conversation Over Tea/Coffee

Leadership Dialogue: From Scale to Skill Density: Engineering the High-Impact GCC Talent Model

As Hyderabad GCCs transition from Execution Hubs to Sovereign Strategic Centers, the legacy playbook of scaling by headcount has become a structural liability. To build a truly resilient talent model for 2026, leaders must shift their focus from absolute scale to Skill Density the concentration of high-end, specialized expertise within a leaner workforce.

This fireside chat explores the transition from traditional, bloated pyramid structures toward capability-first organizations. We will discuss how to move the needle from tracking FTE and cost metrics to designing a high-velocity workforce that prioritizes strategic value, mid-to-senior density, and the integration of flexible talent models (RPO and Managed Services) to maintain agility in a volatile global economy.

Hema Mani,

Senior Director - Learning, Bosch Global Software Technologies Private Limited

Pavan Sriram

Director L&D, Encora

Varun Mathur

Head of Growth Enterprise, Udemy

Case Study: Scaling with Soul: Building a High-Retention Ecosystem in the New GCC Era

As GCCs in India move from a "growth-at-all-costs" phase to a "maturity" phase, the challenge is no longer just about adding headcount, it is about building structural resilience. Broadridge India serves as a primary example of a GCC that has successfully navigated high-growth cycles while maintaining a deeply ingrained culture and high retention.

Priyadarshini Naik

Head HR, CDM Smith

Nandini Matiyani

EVP – Human Resources, Strides Pharma Science Ltd

Ajay Krishnankutty

Head of Talent Acquisition - APJ Region, Siemens Healthineers

Shruti Madhavan

Head of Revenue, Klay

Jerry Moses,

Senior Content Manager, People Matters

Leadership Dialogue: From Setup to Scale: How Benefits Shape the GCC Growth Journey

In the next generation of GCCs, employee insurance is shedding its reputation as a static compliance cost and emerging as a high-impact lever for business resilience and productivity. This session explores the pivotal shift from transactional health coverage to a strategic ROI engine, where wellbeing is integrated into the core of the talent model. By moving "Beyond Health Camps," leaders are now architecting continuous ecosystems that leverage data insights to predict risks, personalize benefits for a multi-generational workforce, and prioritize preventive care. The conversation will focus on how this proactive approach reduces long-term healthcare leakages, minimizes absenteeism, and acts as a "retention moat" in the competitive 2026 talent market—effectively turning a traditional line-item expense into a measurable driver of organizational health and financial performance.

Kameshwari Rao

Global Chief People Officer

Power Panel: Skill-First Hiring: Prioritizing Capabilities Over Volume

The GCC talent landscape is shifting from traditional volume-based hiring to a skill-first approach. This trend is shaping how Global Capability Center attracts, evaluates and retains top talent in 2026. Traditional hiring focused on volume often created skill gaps and high attrition. Today, GCCs prioritize specific capabilities to drive AI, product, and platform initiatives, ensuring teams deliver value quickly while reducing ramp-up time and operational inefficiencies.

Refuel & Refresh - Lunch of the Champions

Sourabh Srivastava

Head of India HR – Talent Management, Visionet Systems

Kamal Sahdev

Senior Director HR, Delta Electronics

Shruti Walia

Head of People & Culture, cult

Jerry Moses

Senior Content Manager- People Matters

Power Panel: Designing 'Life-First' Benefits for a Gen Z Workforce

In 2026, the most resilient GCCs are moving beyond physical "Green Campuses" to become the Global Sustainability Command Centers for their parent organizations. Because GCCs sit at the intersection of global supply chain, finance, and HR data, they are uniquely positioned to orchestrate the journey to Net-Zero. This session explores how GCCs are using AI to analyze operational waste and energy footprints, turning raw data into strategic sustainability milestones. Beyond the operational ROI, we dive into the "Talent Alpha" of ESG: how a genuine commitment to sustainability has become the ultimate attraction tool for Gen Z, transforming the GCC into a purpose-led destination where talent doesn't just work for a paycheck, but for a global cause.

Power Panel: Designing 'Life-First' Benefits for a Gen Z Workforce

Beyond the Paycheck: How digital-native organizations are shifting from generic perks to holistic ecosystems that support mental, financial, and physical vitality.

Power Panel: The Resilience Loop: Closing the Gap from Sourcing to Succession

In 2026, resilience isn't just about how you handle a crisis; it's about how your talent model feeds itself. The most successful GCCs have stopped treating "Hiring" and "Succession" as separate events and have instead built a "Resilience Loop," a continuous cycle where the data gathered during the hiring process directly informs long-term growth and rewards. This session explores how companies are using modern HR tools to turn their talent pool into a self-filling leadership engine.

Power Panel: The GCC Skills Mandate: Building a Future-Ready Workforce for the AI Economy

A journey from 'Cost Arbitrage' to 'Strategic Anchor.' How this GCC moved from support functions to leading global charters in AI-led customer experience, and end-to-end product ownership.

The Resilience Manifesto: Leading the Intelligence-First Era

From Campus to C-Suite: How GCCs are leveraging 'India-First' data and managed talent services to build self-sustaining centers of excellence.

Thank you for joining us at GCC Talent Summit 2026

Networking Break